|Q: What is the PURA Rewards Community?
A: The PURA Rewards Community is a loyalty program that rewards customers with exclusive offers and experiences. Joining is free and you'll unlock new rewards and benefits through your purchases at PURA!
Q: How do I join the PURA Rewards Community?
A: To join, create an account here and you will instantly be enrolled. If you have already created a PURA account, you will automatically be entered into the PURA Rewards Community. To join in-store, a PURA staff member will be happy to assist you with the sign-up process in-store!
Q: I already have an account with PURA, do I need to create a new one?
A: Nope! Once you have a PURA account set up, you are earning points! Just make sure to sign-in before every purchase to earn and spend points!
Q: If I subscribe to PURA's email list, am I a Rewards Community member?
A: No, subscribing to our email list does not mean you are signed up as a Rewards Community member. You must create an account in order to join the PURA Rewards Community.
Q: Can I get points for past purchases?
A: Sorry, no retroactive points can be added.
Q: Does the PURA Rewards Community cost me anything?
A: No! 100% FREE to sign up and start earning!
Q: How do I receive my RADIATE Tier welcome gift?
A: After you qualify for the RADIATE tier status, you will receive a welcome email graduating you into your new tier level. At that time you will be able to generate a coupon for the free, full-sized Cocoa Honeycream Mask through the rewards app, to be used on your next order! Note: Limit one RADIATE welcome gift per person. Additional RADIATE gifts will not be granted if RADIATE status is lost and regained.
Q: What do I do if I have problems or questions regarding the PURA Rewards Community?
A: As one of our most valued customers, we want to ensure every experience is an incredible one at PURA. Contact us with any Rewards Community inquiries.